About US

Our Mission

To enable our clients, business , schools and organisations, to run smoothly and efficiently by providing a complete range of IT support, services and equipment in a friendly and professional manner.

Vision

We believe that our roll is not just fighting fires when problems arise, but to work proactively with our clients to ensure that they have an IT and Communications infrastructure which is fit for purpose for their business model and aspirations.

HISTORY

The Directors are a father and son team Harvey and Alex Gordon. Having spent many years running and working in an assortment of business they both decided to join forces and create an IT company 20 years ago. They started as a repair shop, but due to their business past this very soon morphed into a business to business IT company.

CLIENTS

Our client base is an assortment of businesses and schools that rely on IT for their day to day business. We have rolled out our products to business exceeding 200 staff in multiple locations across the UK, as well as small business working from home. Our clients are business or schools that need a professional IT solution, whether it be IT support or a WiFi installation, just call One call IT

TEAM

We have a team of in house qualified and experienced engineers that can handle all your business IT needs, installations, repairs and audits. Being an ITSM solution provider we also have a proven pool of experts at hand for specific solutions that we manage.

How we work

One Call IT is a progressive IT company, we don't believe one glove fits all. We provide a complete range of IT services including some services that have previously not been seen as IT but have most definitely become IT centric now. At One Call IT we use the latest proven technology in innovative ways to help reduce IT costs and improve productivity. At One Call I.T we aim to provide solid solutions that will last, reduce the complexity of your IT whilst giving you access to the best technology available.

Planning

Planning is the key to a successful project and at One Call IT we want to understand you, so you get the best product and service to suit your business. Planning needs to not only incorporate the project and its roll out but skill level of the users and the key benefits you see from the product and how it would work within your business.

Agnostic supply

One Call IT is an agnostic supplier. We have many partners and suppliers who each have benefits for different customers and we will work with the best suited supplier and service for your business. At One Call IT we believe that the best service is one that fits the customer.

Intelligent systems

At One Call IT we have invested time and effort in intelligent monitoring systems which can react proactively to certain situations. At One Call IT we can react to issues before they become a problem and overall reduce the need for you to constantly be speaking to helpdesks. Reducing your costs and ours.

One Call IT ITSM services
One Call IT service stack

Suppliers

We have gone through the process of finding reliable suppliers and building great relationships so you don't. Our services and product are reliable, business grade and resiliant.

 

Active Response

We are your first port of call for all issues, we respond quickly, smartly and we will handle the follow on. If we sell you a product or a service, we will support it and liaise with the suppliers support.

Why Us?

We provide a holistic IT program that will enable your business. We are Competitive, have a great range of products and services. We have been doing this for many years and know what we are doing.